Terms & Conditions
— fila88 Platform Agreement

These Terms and Conditions (hereinafter referred to as "the Terms", "these Terms", or "the Agreement") constitute a legally binding agreement between you (the "Player", "User", or "Account Holder") and fila88 (hereinafter referred to as "fila88", "the Platform", "we", "us", or "our") in connection with your use of the fila88 online gaming and sports betting platform accessible at fila88.cam and any associated sub-domains, mobile applications, and digital services.

By registering an account, accessing the platform, depositing funds, or placing any wager on fila88, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety, as well as our Privacy Policy and any applicable game-specific or promotion-specific supplemental terms. If you do not agree with any part of these Terms, you must refrain from using the fila88 platform.

These Terms were last updated on 1 January 2026. fila88 reserves the right to amend these Terms at any time. Continued use of the platform following the publication of any amendments constitutes your acceptance of the revised Terms.

For the purposes of these Terms, the following definitions shall apply:

To be eligible to register and maintain an Account on fila88, you must satisfy all of the following conditions:

• You are a natural person (not a corporation, trust, or other legal entity) aged 21 years or older at the time of registration.
• You have the legal capacity to enter into a binding contract under the laws of your jurisdiction of residence.
• You are not a resident of, or accessing the platform from, a Restricted Territory.
• You are not a current or former employee, contractor, or agent of fila88 nor an immediate family member of such person.
• You have not previously had an Account with fila88 that was suspended or permanently closed due to a breach of these Terms.
• You are not accessing the platform with the intent to defraud fila88 or any other player.

fila88 reserves the right to request proof of age, identity, and address (including a copy of a Malaysian MyKad, passport, or equivalent government-issued identification) at any point during the account lifecycle. Failure to provide satisfactory verification documents within the stated timeframe may result in account restriction or closure.

Each Player is permitted to holdone (1) Account on fila88. The creation of multiple accounts by a single individual — whether under the same or different identities — is a material breach of these Terms and may result in the closure of all associated accounts and forfeiture of balances.

During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, email address, Malaysian mobile number, and preferred payment method details. You agree to maintain the accuracy of this information and to notify fila88 promptly of any changes.

You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). fila88 will never request your password via email, live chat, or telephone. You agree to notify us immediately if you suspect unauthorised access to your Account. fila88 shall not be liable for any loss or damage arising from your failure to safeguard your credentials.

fila88 accepts deposits exclusively in Malaysian Ringgit (MYR) via the following approved payment channels:

• E-Walets: Touch 'n Go eWallet, Boost, GrabPay
• Instant Transfer: DuitNow, FPX (Financial Process Exchange)
• Online Banking: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect
• Cryptocurrency: USDT TRC20
• Cash Voucher: 7-Eleven Cliq reload vouchers

Minimum and maximum deposit thresholds vary by payment method and are displayed at the time of deposit. All deposits must originate from a payment account or instrument held in your own name. Third-party deposits are not accepted and may result in account restriction.

fila88 does not charge processing fees on deposits. However, your payment provider may apply their own fees, for which fila88 accepts no responsibility. Deposits are credited to your Account balance promptly upon confirmation of successful payment. Processing times vary by method: e-wallet and DuitNow deposits are typically credited within seconds, while FPX and bank transfers may take 5–15 minutes.

Withdrawal requests are processed by fila88 subject to the following conditions:

• The Account holder has completed KYC verification.
• The withdrawal request is for real-money funds only — Bonus Credit is not withdrawable until applicable wagering requirements have been fully met.
• The withdrawal destination must match the original deposit method and account holder name, wherever technically possible.
• Withdrawals must meet the minimum threshold for the selected method (displayed at time of request).

fila88 targets the following processing timeframes, though actual times may vary based on payment provider processing:

• Touch 'n Go eWallet, Boost, GrabPay: Under 5 minutes — Instant
• DuitNow / FPX: 5–15 minutes — Fast
• Bank Wire Transfer: 15–60 minutes — Standard

fila88 does not impose withdrawal processing fees. In the event of a suspected security concern or regulatory requirement, fila88 reserves the right to delay processing a withdrawal pending additional verification, and will communicate the reason and expected timeline to the Account holder.

fila88 offers a range of promotional incentives including welcome bonuses, reload bonuses, freets, cashback offers, and loyalty program rewards. All promotions are governed by these general Terms and by the specific terms and conditions associated with each individual offer, which are published at the time the offer is made available.

Key principles governing all fila88 promotions include:

• Each promotion is available to eligible registered players only. Eligibility criteria are stated in the relevant promotion terms.
• Bonus credits are subject to wagering requirements (also referred to as playthrough requirements) before any associated winings may be withdrawn. Wagering requirements are expressed as a multiplier (e.g., "30x") applied to the bonus amount.
• Bonus credits carry an expiry date. Unused bonus value and associated wagering progress are forfeited upon expiry.
• fila88 reserves the right to withdraw or modify any promotion without prior notice in the event of technical error, misuse, or changed circumstances.
• Players who are found to be abusing promotional offers — including through the use of multiple accounts, systematic low-risk hedging strategies, or coordinated collusion — will have their bonus privileges revoked and may face account suspension.

All wagers placed on fila88 — whether on sports events, live casino tables, slot games, lottery or any other product — are subject to the applicable game rules published on the platform at the time of play. In the event of any conflict between product-specific rules and these general Terms, the product-specific rules shall prevail in respect of that game or event.

fila88 shall not be held liable for disruptions to gameplay caused by internet connectivity issues on the player's side, hardware or software failures outside fila88's control, or scheduled and emergency platform maintenance. Where a wager is interrupted mid-play due to a platform fault, fila88 will endeavour to resolve the outcome fairly, which may include voiding the wager and returning the staked amount.

For sports betting markets — including EPL, La Liga, Liga Super Malaysia, UEFA Champions League, and UFC — the settlement rules applicable to each market are published within the relevant market and updated periodically. fila88 reserves the right to void any wager placed in error (e.g., due to incorrect odds publication) and to correct settlement results where an error in the official result feed is confirmed.

You agree that you will not, at any time, engage in any of the following activities on or in connection with the fila88 platform:

• Creating more than one Account for yourself or facilitating the creation of additional accounts for others to circumvent restrictions.
• Using software, scripts, bots, or automated tools to interact with the platform in a manner not intended for human play.
• Exploiting software bugs, errors, or vulnerabilities in the platform for financial gain.
• Coluding with other players to gain an unfair advantage in any game.
• Engaging in any form of match-fixing, spot, or insider betting in connection with sports markets.
• Using the platform to launder money or conduct any transaction related to illegal activity.
• Providing false, misleading, or fraudulent information to fila88 for any purpose.
• Harassing, threatening, or abusing fila88 staff or other players through any communication channel.

fila88 is committed to promoting responsible gambling and to protecting vulnerable players. Gaming should always be a form of entertainment, not a source of income or a means of addressing financial difficulties. fila88 provides the following responsible gambling tools all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your Account to manage your spending.
• Loss Limits: Restrict the maximum amount you can lose within a defined period.
• Session Time Reminders: Receive alerts after defined period of continuous play.
• Cooling-Off Period: Temporarily suspend your Account for a set period (24 hours to 6 weeks).
• Self-Exclusion: Permanently close your Account and exclude yourself from the platform.

These tools are available via your Account settings or by contacting our support team. fila88 is strictly for players aged 21 and above. For more information and external support resources, please visit our dedicated Responsible Gambling page.

All content accessible on or through the fila88 platform — including but not limited to software, source code, databases, text, graphics, images, icons, audio, video, logos, trade names, and trademarks — is the exclusive property of fila88 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, distribute, modify, publicly display, publicly perform, transmit, or create derivative works from any platform content without the prior written consent of fila88.

To the maximum extent permitted by applicable law, fila88, its directors, officers, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform.
• Loss of profits, loss of data, or loss of goodwill, whether arising from contract, tort (including negligence), or otherwise.
• Any losses arising from your reliance on any information or content displayed on the platform.
• Any disruption or interruption to the platform caused by circumstances beyond fila88's reasonable control, including force majeure events, telecommunications failures, or third-party service disruptions.

Nothing in these Terms limits or excludes fila88's liability for fraud, wilful misconduct, or death or personal injury caused by fila88's negligence, to the extent that such limitation is prohibited by applicable law.

fila88 reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice where:

• A breach of these Terms has been confirmed or is reasonably suspected.
• A regulatory or legal obligation requires fila88 to do so.
• The Account presents an elevated fraud, money laundering, or security risk.
• A self-exclusion or responsible gambling restriction has been applied.
• The Account has been inactive for a period exceding 24 consecutive months.

Upon Account closure (other than for confirmed fraud or breach), any real-money balance remaining in the Account will be returned to the Account holder via the original deposit method, subject to completion of KYC verification. Bonus credits are not refundable under any circumstances.

Players may voluntarily close their Account at any time by submitting a written request to [email protected]. Closure requests are processed within three (3) business days of receipt of satisfactory identity confirmation.

fila88 reserves the right to revise, update, or replace these Terms at any time. Where changes are material, fila88 will endeavour to provide reasonable advance notice via email communication to registered Account holders or by displaying a prominent notice on the platform.

The "Last Updated" date at the top of these Terms reflects when the most recent revision was made. It is your responsibility to review these Terms periodically. Your continued use of the fila88 platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you should cease using the platform and request Account closure as described in Section 13.

These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which fila88 is incorporated and licensed. Any disputes arising under or in connection with these Terms that cannot be resolved through direct negotiation between the parties shall be referred to the competent courts or arbitration body of the applicable jurisdiction.

For operational queries, complaints, or account disputes, players are encouraged to contact fila88's support team in the first instance. fila88 commits to acknowledging all formal complaints within 48 hours and to providing a substantive response within 10 business days.

If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact the fila88 support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the fila88 platform.
• Email Support: [email protected] (plain text — not a clickable link)

For responsible gambling support, deposit limit requests, or self-exclusion enquiries, our dedicated support team is available around the clock. For urgent welfare concerns, we also encourage players to visit our Responsible Gambling page for detailed guidance and external support contacts.